Important Information Before You Fly

Weight Restrictions:

  • Our aircraft is weight restricted. Be prepared to provide your actual body and luggage weight including all checked and hand luggage.
  • All items and people will be weighed on arrival. If your total weight exceeds the weight allowance provided to you then, unfortunately, we will ask you to leave some luggage behind.
  • When booking a charter, you will receive a quote that tells you a maximum allowed payload or weight. This weight allowance includes cargo, plus all passengers’ body weight, luggage, hand luggage, cameras and purses, etc.

Safety and Weather:

  • Safety is our paramount concern and all flights are conducted weather permitting.
  • If your flight is cancelled due to weather, pilot unavailability, or maintenance issues, you will have the choice of accepting a full refund or rescheduling on the next available flight.
  • Incidental expenses incurred due to weather delays or cancellations are the full responsibility of the passenger. These include but are not limited to re-accommodation, meals, overnight accommodation expenses and passenger-arranged alternate transportation.

Dangerous Goods:

  • Dangerous Goods can only be carried under certain regulations and must be correctly packaged. Please contact us if you wish to transport dangerous goods.
  • Unless properly packaged and pre-arranged with us, please ensure there are no dangerous goods within your luggage. These include, but are not restricted to, flammable or compressed gases, flammable liquids, poisonous and toxic substances, corrosives, explosives, infectious substances and dry ice.